Nayked Apparel Return Policy

At Nayked Apparel, we strive to ensure your complete satisfaction with every purchase from our online store, naykedshop.com. However, if you are not entirely happy with your order, we offer a straightforward and customer-friendly return policy. Please review the following guidelines to understand our return, exchange, and refund procedures.

1. Eligibility for Returns & Exchanges

To be eligible for a return or exchange, the item must meet the following conditions:

  • Unworn, Unwashed, and Unaltered: The product must be in its original condition with all tags attached.
  • Original Packaging: Items should be returned in their original packaging to prevent damage during transit.
  • Timeframe: Returns or exchanges must be requested within 14 days of the delivery date.

Note: For hygiene reasons, we cannot accept returns or exchanges on certain items (e.g., underwear, swimwear, or accessories unless defective).

2. How to Initiate a Return or Exchange

Follow these simple steps to process your return or exchange:

  1. Contact Us: Email our customer service team at naykedshop.com within 14 days of receiving your order. Include your order number, the item(s) you wish to return, and the reason for the return.
  2. Return Authorization: Once approved, we will provide a Return Merchandise Authorization (RMA) number and instructions for shipping the item back.
  3. Ship Your Item: Securely pack the product and mail it to the provided return address. We recommend using a trackable shipping service, as Nayked Apparel is not responsible for lost return packages.

3. Refund Process

  • Refund Eligibility: Refunds are processed once we receive and inspect the returned item.
  • Refund Method: The refund will be issued to the original payment method within 5-7 business days after approval.
  • Shipping Costs: Original shipping fees are non-refundable unless the return is due to a defective or incorrect item.

4. Exchanges

If you wish to exchange an item for a different size or color, please indicate this in your return request. Exchanges are subject to product availability. If the desired item is out of stock, we will issue a refund instead.

5. Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us immediately at naykedshop.com. We will cover return shipping costs and arrange for a replacement or refund.

6. Final Sale Items

Items marked as “Final Sale” cannot be returned, exchanged, or refunded unless they arrive damaged or defective.

7. International Returns

Customers outside our primary shipping region may be subject to additional return shipping fees and import duties. Please check with your local customs office for details.

8. Store Credit Option

If preferred, we can issue store credit for eligible returns, which can be used for future purchases on naykedshop.com.

Thank you for shopping with Nayked Apparel! We appreciate your trust and hope you love your purchase. If not, we’re here to make it right.